“Had a vacate clean on my townhouse that I'd rented for 3 years. Excellent service, the team was very friendly. The office staff are very helpful and replied to my emails promptly.”
Susanne
Vacate clean, townhouse
End of lease cleaning in Melbourne, scoped for a smoother handover
A move already gives you enough to organise. We work through a detailed vacate-clean scope built around the property and its condition, with clear inclusions before booking and re-clean support if an included item is missed.
More than 15 years of cleaning experience
4.5 ★124 Google reviews
Clear scopeinclusions agreed upfront
In-housepolice-checked team
Insuredpublic liability cover
Re-cleansupport for included items
How big is the home?
Choose an answer to start your quote.
What end of lease cleaning in Melbourne includes
These are the common inclusions in ELM's Vacate Clean. Your inclusions document and quotation confirm the final scope for the property, including anything assessed or priced separately.
Kitchen
- Cobwebs removed, skirting boards dusted, and windowsills wiped
- Benchtops, sink, taps, and splashback scrubbed and polished
- Cupboards and drawers wiped inside and out when the property is empty
- Stovetop and rangehood exterior cleaned, with filters washed if required
- Oven interior scrubbed, racks and trays washed, and exterior polished, on every end of lease clean
- Dishwasher exterior, switches, and door handles cleaned
Bathrooms and laundry
- Cobwebs removed, skirting boards and exhaust fans dusted
- Toilets cleaned and disinfected inside and out
- Showers, baths, vanities, basins, and taps scrubbed and polished
- Cupboards, drawers, and shelves wiped inside and out when the property is empty
- Mirrors, switches, door handles, and accessories cleaned
- Laundry trough, taps, benches, and folding surfaces cleaned, with cupboards cleaned inside when the property is empty
Bedrooms and living areas
- Mirrors and interior glass surfaces polished
- Blinds, shutters, ceiling fans, and vents dusted
- Accessible high dusting completed with a step ladder
- Window tracks, windowsills, and ledges wiped
- Skirting boards dusted and cobwebs removed
- Switches and door handles cleaned, with wardrobes, cupboards, and shelving cleaned inside when the property is empty
Entrance and floors
- Cobwebs removed from the entrance and front door dusted
- Leaves and loose dirt swept from the front-door entrance
- All rooms and floor areas vacuumed
- Upholstered furniture vacuumed where present
- Hard floors mopped, including tiles, floorboards, and vinyl
- Any separately quoted work confirmed before the booking
If an included cleaning item is missed, tell us
Report anything that needs attention to head office, with photos, and we respond within one business day. Re-clean support applies to included items in your inclusions document, where eligible.
Included itemsThe confirmed scope gives us a clear reference point
Photo reviewSend photos so the concern can be assessed properly
Head-office supportWe coordinate the response and next step with you
Terms and conditions apply.
From quote to an inspection-ready clean in four steps
Tell us the property
Share the suburb, number of rooms, and your move-out date. We will confirm the next quoting step.
We confirm the scope
We agree what is included based on the property, its condition, access, and any inspection priorities you share. An agent-supplied list can help shape that scope.
We clean the agreed scope
Our team works through the agreed inclusions. The expected duration depends on the property, condition, access, and scope confirmed for the booking.
You have inspection support
If an included cleaning item is raised, contact head office with photos so we can compare it with the confirmed scope and arrange the next step.
A clear quote, built around the property
Bedroom count alone does not show how much work a move-out clean needs. We consider the property, condition, access, and requested inclusions, then confirm the scope and total before you book.
Property and condition
The size, layout, number of wet areas, surface types, and current condition shape the work required.
Agreed inclusions
Your quote sets out what is included, along with any inspection priorities shared before booking.
Access and optional services
Keys, lifts, parking, and separately requested services are considered before the quote is confirmed.
Common quote considerations
Carpet steam cleaningAdded to the quotation separately when requested
Window cleaningGlass quoted separately; tracks, sills, and ledges stay included
Wall cleaningAssessed separately for finish, marks, and condition
Larger or complex propertiesReviewed before the scope and timing are confirmed
Bond cleaning in Melbourne, explained
Bond cleaning and end of lease cleaning are common names for a detailed clean arranged before the final inspection. Some agents also call it vacate cleaning or move-out cleaning. Cleaning is only one factor in a bond decision; damage, wear, and lease conditions sit outside the cleaning scope.
In Victoria, Consumer Affairs Victoria lists not leaving the property reasonably clean as one reason a rental provider might claim on the bond, alongside reasons such as damage, unpaid rent, missing items, or changes made without asking. Fair wear and tear is different: it is deterioration from reasonable use and natural forces, and a rental provider can't claim bond to cover it.
The entry condition report is the reference point. The rental provider or their agent prepares it before you move in, and you have 5 business days after moving in to return it with your comments. At the end of the tenancy it is used to compare the property's condition with how it started, so keep your copy and any move-in photos.
We agree the property-specific scope before the clean. If the agent flags an included cleaning item, report it to head office with photos and we respond within one business day. A clean covers cleaning only, so we can't promise a bond outcome.
Sources: Consumer Affairs Victoria, condition reports and bond claims and refunds.
Before your end of lease clean
A few practical things renters can do beforehand. They help the clean run smoothly and keep the final inspection focused on the property itself.
Paperwork
- Find your entry condition report and any move-in photos, so you know how the property started
- Ask your agent or property manager if they have a list of what they will check, and share it with us before the clean
- Raise any damage or maintenance items with your agent, as a clean can't fix them
Access
- Arrange keys, entry codes, parking and any lift bookings for the cleaning day
- Keep power and water connected until the clean is finished
The property
- Move your belongings out first where you can, so cupboards and wardrobes can be cleaned inside
- If your lease asks for carpet steam cleaning or window glass cleaning, mention it when you request your quote so it can be added
What customers have said about ELM
“This company were fantastic to deal with. From my first email enquiry the customer service has been amazing. Ella was really accommodating and was super flexible to work around our availability and the actual cleaning process was top notch! Couldn't recommend them enough.”
Jade
New client onboarding
“Camila was very personable, professional, thorough and efficient. 5 stars from me!”
Catherine
One-off clean
Everything tenants ask before booking.
How much does end of lease cleaning cost in Melbourne?−
With ELM, end of lease cleaning in Melbourne typically costs $300 to $450 for a small unit or compact home, $500 to $750 for a typical family home, and from $800 for a larger home with several living zones, including GST. Carpet steam cleaning, window glass and walls are quoted separately. Your fixed quote confirms the final price.
How far in advance should I book?+
Request a quote as early as you can. Availability depends on the property, scope, location, and move-out date, so we confirm what can be accommodated before you book.
What if my agent has their own checklist?+
Send it when requesting a quote. It can help shape the agreed scope, and your quote confirms the inclusions for your property.
Do you do carpet steam cleaning?+
Yes. Carpet steam cleaning can be added to your quotation separately. Tell us what the property requires when requesting a quote so it can be arranged with the rest of the scope.
How long does an end-of-lease clean take?+
The time depends on the property's size and condition, and whether it will be empty or still furnished. We confirm the scope and price in your quote.
What if a cleaning item is raised after the clean?+
Report anything that needs attention to head office, with photos, and we respond within one business day. Re-clean support applies to included items in your confirmed inclusions, where eligible.
Do I need to be there during the clean?+
Not necessarily. Access and lock-up instructions can be agreed before the booking, including keys or a key-safe code where suitable.
Can you book around my final inspection date?+
Share the inspection and move-out dates when requesting a quote. We confirm the proposed timing against the property scope and current availability.
Are wall and window cleaning included?+
Wall cleaning and window glass cleaning are assessed and quoted separately. Window tracks, windowsills, and ledges remain included cleaning details; your inclusions document confirms the exact scope for the property.
Do you clean garages or outdoor areas?+
Outdoor areas are not part of the standard Vacate Clean. The front-door entrance is swept as part of the documented inclusions. Tell us about any balcony or other area when requesting a quote so we can confirm what is permitted and available.
Is end of lease cleaning the same as bond cleaning?+
Yes. End of lease cleaning, bond cleaning, vacate cleaning, and move-out cleaning are common names for the same type of service in Melbourne. The exact inclusions are confirmed for your property before booking.
What if I lose my bond anyway?+
Bond returns depend on more than cleaning, including damage, wear, and lease conditions outside our scope. We do not guarantee the bond return. If an included cleaning item is raised, report it to head office with photos and we respond within one business day. Re-clean support applies to included items, where eligible.
Built on more than 15 years of experience
We bring more than 15 years of cleaning experience across Melbourne, from inner-city apartments through Bayside houses to homes on the Mornington Peninsula. Every cleaner is directly employed and police-checked. We confirm a property-specific scope before the booking. Any priorities or an agent-supplied list can help shape those agreed inclusions.
If an included cleaning item is raised, head office compares it with the inclusions document and coordinates the next step. The value is a clear scope before the clean and practical support after the inspection.
More about how we work →End-of-lease terms explained →
Agreed scopeinclusions are clear before cleaning begins
Re-clean supportconcerns are checked against the confirmed inclusions
Inspection prioritiesshared details help shape the agreed inclusions
Directly employedno subcontractors, no agencies
End of lease cleaning by suburb
Dedicated end of lease pages for suburbs we service. Each page explains the quoting approach, detailed inclusions, and practical booking considerations for that location.
Inner North & CBD
- End of lease cleaning Abbotsford
- End of lease cleaning Brunswick
- End of lease cleaning Carlton
- End of lease cleaning Collingwood
- End of lease cleaning Docklands
- End of lease cleaning Fitzroy
- End of lease cleaning Fitzroy North
- End of lease cleaning Melbourne CBD
- End of lease cleaning Northcote
- End of lease cleaning Richmond
- End of lease cleaning Southbank
- End of lease cleaning Thornbury
Bayside
- End of lease cleaning Albert Park
- End of lease cleaning Brighton
- End of lease cleaning Cheltenham
- End of lease cleaning Elwood
- End of lease cleaning Hampton
- End of lease cleaning Hampton East
- End of lease cleaning Mentone
- End of lease cleaning Sandringham
- End of lease cleaning South Melbourne
- End of lease cleaning St Kilda
Eastern & Inner South
- End of lease cleaning Armadale
- End of lease cleaning Bentleigh
- End of lease cleaning Camberwell
- End of lease cleaning Carnegie
- End of lease cleaning Caulfield
- End of lease cleaning Glen Iris
- End of lease cleaning Hawthorn
- End of lease cleaning Hawthorn East
- End of lease cleaning Kew
- End of lease cleaning Malvern
- End of lease cleaning Prahran
- End of lease cleaning South Yarra
- End of lease cleaning Toorak
- End of lease cleaning Windsor
Moving into a new place?
Anything that needs attention is answered within one business day
Tell head office about a question, a change, or an included item after a clean, and we respond within one business day. Re-clean support applies to included items, where eligible.
“I have been using Elm cleaning over the last 6+ months and have found them to be responsive and timely in their comms, very easy to deal with and accommodating of my requests. I have mostly had Janine clean my house and her attention to detail is excellent.”