One less thing to carry
Managing care from a distance, coordinating a changing plan, holding a household together. Whatever your situation looks like right now, we can take cleaning off your list. A familiar cleaner, a routine you can rely on, and one fewer thing to organise each week.
The mental load doesn't shift to you
Scheduling and reminders
We set the schedule, confirm each visit, and send reminders to your family member. If a cleaner is unavailable, we arrange cover and let you know.
Invoicing and plan claiming
Invoices go directly to the plan manager or self-managed participant. You can be copied in, but you don't need to chase receipts or reconcile anything.
A cleaner who knows the routine
We aim for familiar faces wherever we can. The home's agreed scope and preferences remain clear when team availability changes.
Different families, different shapes of need
Your parent is still independent. The cleaning isn’t.
They have an NDIS plan and they’re managing well, but the house isn’t getting the attention it used to. They might not want help from you, but respectful cleaning shaped around their home and preferences can feel different.
The credentials your family can rely on
Police-checked teams
Every cleaner holds a current National Police Check. Verified before they start, renewed annually.
In-house staff only
No subcontractors, no agency workers. Your family member’s cleaner is employed and trained by us.
$20M public liability
$20 million public liability cover to help protect your home, workplace, and peace of mind.
Re-clean support
If an included item needs attention, head office reviews it against the agreed scope and coordinates the appropriate next step. Terms and Conditions apply.
How it works
You get in touch
Call, email, or fill out the enquiry form. Let us know the situation and we'll talk through what would work best.
We match a cleaner
We contact your family member to introduce ourselves, confirm the details, and assign a cleaner who suits their needs and location.
Cleaning starts
The routine is set, the cleaner shows up, and over time it just becomes part of the week. You stop thinking about it.
What you want to know before you call
Can you let me know if something seems off?−
Yes, with your family member’s permission. If we notice something that doesn’t seem right, we’ll let you know.
Do I need to be there for the first visit?+
Not unless your family member wants you there. Most participants prefer to meet their cleaner on their own. We can send you a summary afterward if you’d like.
Can I be copied on invoices?+
Yes. We send invoices to whoever is managing the plan. You can be copied on every invoice and claim confirmation.
What if my family member doesn’t want me involved?+
We respect that. Your family member is the client and their wishes come first. We’ll keep you informed only to the level they’ve agreed.
What if the cleaner and my family member aren’t a good fit?+
Let us know and we’ll arrange a new match. The existing schedule stays in place while we sort it out.
One less thing to organise
Complete the enquiry form or contact our team directly, and our team will review the details before confirming pricing, availability, and the next step.