“We've used ELM for over 40 end-of-lease cleans this year. The report lands in my inbox the same afternoon. I forward it to the landlord and move on to the next property.”
KL
KarenProperty manager, 180+ properties
One less thing on your list
We take care of end of lease, pre-sale, and rental turnover cleaning across Melbourne. You get a signed report the same day, a re-clean guarantee if something is missed, and an admin team that picks up the phone.
Built around the way agencies work
100
Melbourne suburbs covered by a dedicated weekly team
24hr
Turnaround on signed completion reports sent to your office
72hr
Re-clean guarantee if the tenant or landlord raises an issue
Your problems, handled
Property managers juggle dozens of vendors. We make cleaning one less thing to think about.
Less time chasing cleaners
You send one email or make one call. We book, brief the team, and confirm the appointment. No back-and-forth with three different contractors.
Reports your landlords can see
Every clean comes with a signed completion report. Room by room, surface by surface. You forward it straight to the landlord or keep it on file.
Faster tenant turnovers
We schedule around your settlement and inspection dates. Most properties are cleaned and reported within 48 hours of the tenant vacating.
Someone actually picks up the phone
Your dedicated account contact is available Monday to Friday, 9am to 5pm. No call centres, no ticket systems. You get a name and a direct line.
Re-clean guarantee that protects your reputation
If the landlord or tenant raises an issue within 72 hours, we come back and fix it. No charge, no argument. Your name stays clean.
One provider across your whole portfolio
We cover 100 suburbs across Melbourne. Whether the property is in Brighton or Box Hill, you deal with the same team and the same process.
What agents have said
“The re-clean guarantee has saved me twice. Both times the team was back the next morning. No pushback, no excuses. That matters when your reputation is on the line.”
DS
DavidSenior property manager
“I switched from a franchise cleaner six months ago. The difference is the admin. I have one person I call, they know my portfolio, and they actually follow up.”
MR
MichelleProperty manager, boutique agency
What property managers ask before signing up
What types of cleans do you offer for agencies?−
End of lease, pre-sale presentation, rental turnover, and routine inspections. We tailor the scope to what your landlord or vendor expects.
How quickly can you book a clean?+
Most cleans are booked within 24 to 48 hours. For urgent turnovers, we can often accommodate same-day or next-day depending on suburb and scope.
Do you provide completion reports?+
Yes. Every clean comes with a signed, room-by-room completion report. It's emailed to you the same day and includes a summary of what was done.
What happens if the landlord isn't satisfied?+
If an issue is raised within 72 hours, we return and address it at no charge. We compare the feedback against our completion report and fix anything that was missed.
Can we set up an ongoing account?+
Yes. Most agencies we work with have an ongoing arrangement. You get a dedicated contact, priority booking, and monthly invoicing if preferred.
Which suburbs do you cover?+
We service 100 suburbs across Melbourne. Each one has a dedicated team. If a property is in our coverage area, we can usually book within a few days.