Quality Assurance with Quality Control

We have spoken a lot about high standards, premium services and quality cleaning but you may be asking yourself, how do we meet such high expectations? The answer, we don’t just meet the high expectations, we exceed them using Quality Control.

Not many cleaning companies take the time and spend their resources to employ a full time Quality Control Manager. This is what sets us apart from other agencies. With such high standards to enforce across our brand what better way to achieve this and ensure our clients satisfaction than with a Quality Control Manager, someone who will be there to oversee our cleaning team members and have an open line of communication with our clients.

At Elm Cleaning we believe that communication is the key to success. Our clients are invited to call and speak with not only our office team but with our Quality Control Manager personally, she is also available for private house visits outside cleaning times to resolve any questions or concerns.